Kentucky Medical Alert

We cover the entire State of Kentucky with our Medical Alert Monitoring Service - please call 1-855-272-1010 if you don't see your county listed below.

We ship via USPS Priority Mail to all Kentucky Zip Codes - If you require overnight shipping, or don't see your zip code listed below please call us at 1-855-272-1010.

We cover the entire State of Kentucky with our Medical Alert Monitoring Service - please call 1-855-272-1010 if you don't see your zip code listed below.

While not an exhaustive list, below are some agencies in Kentucky that can help you get started.

• Kentucky Department For Aging and Independent Living: Kentucky DAIL
• Kentucky State Senior Services Help Line: 502-564-6930
• Kentucky Elder Abuse Hotline: 800-752-6200

The medical alert button cost is included in the price of your medical alert system - prices range from $27.45 to $45.79 a month for service. Our "HOME" annual plan pricing is just $27.45 a month. If you need an extra medical alert button, they are available for a small cost of $29.95 - $60.00 depending on the system type, click here to see the HOME Medical Alert Button. For around $1 a day, you or your loved one will be protected and able to continue living independently.

Kentucky residents must complete a form acknowledging their rights in compliance with the "Christine Talley Act" SB57 enacted in 2008 allowing the subscriber to specify whether they want the emergency contact center to first contact 911 upon a button press, or to first contact the people listed on the emergency contact list prior to dispatching 911. This form must be signed and returned to us prior to sending the system to the subscriber.

Specifically, the law outlines the subscriber's rights to the following:

• Let the customer designate 911 as the first place to be called if the customer signals for help. The contract must include a clear disclosure of this right, signed or checked by the customer.
• Let the customer choose the order for contacting those on the call list if the customer signals for help.
• Let the customer specify that 911 be called if the customer does not verbally respond when the PERS provider checks with the customer after receiving a signal for help.
• Provide that if the customer does not designate 911 as the first call, 911 will by default be called after the PERS provider has tried without success to contact the people on the customer’s call list.
• Require the PERS provider to give certain information to 911 when calling there (i.e., name, location).
• Provide that after calling 911 the PERS provider must try to contact the people on the call list unless the customer gives other verbal directions at that time.

This law and requirement is specific to residents of the state of Kentucky only.

You can easily take our "HOME" or "HOME & YARD" systems with you on vacation, or if you are a SnowBird. It is very easy to unplug and re-install. Simply notify Medical Care Alert Customer Service at 877-913-3680 of your current location. Information can be changed anytime and as many times as needed at no charge.

Our "HOME & AWAY" systems can be taken anywhere in the USA. You will be protected anywhere you have coverage with the AT&T or Verizon Wireless network.